Thank you letter from one of our happy customers (click here to read the PDF)

Dear Stuart

I wish to thank you and your team for the wonderful customer service I encounted in my recent vehicle purchase.

You were not the first used car dealer I visited and in all aspects you were the most professional, your cars are better quality, you were upfront about everything and honest, and you followed through on everything you promised to do.

I would have no hesitation in recommending you to anybody interested in buying a prestige vehicle in a pleasant and fast manner,

Michael Hayward

Hi Richard

Just a quick email to thank you for your professionalism and support in addressing the issues we have had since purchasing our much loved Mercedes.

Throughout the process we have found the after-sales care provided by Phil, Stu and yourself to be courteous, professional and timely. The offer of a loan car was not expected but a real bonus in remaining mobile and a further demonstration of your fantastic after-sales care. Having these issues arise were definitely daunting for us and no doubt unexpected for yourself but your ability to reassure us all would be OK was appreciated.

We also have to compliment Braith for his professionalism and timeliness in carrying out the work, he is a true asset to your business.

Again, thank you and please pass on our thanks to Phil, Stu and Braith.

Kind regards

Nathan and Craig

After 35 years of driving in Australia, I have had two severe car accidents that have left me with no doubt that a car built with safety in mind, is a very good idea. For that reason, I like Mercedes Benz vehicles.

A month or so ago, I commenced the search for a second hand diesel Mercedes Benz that would be economical to run and has, not only the safety aspects in it, but also it is a very comfortable car to drive.

Following the usual search in the internet and visiting numerous dealerships on Parramatta Road and around the North Shore of Sydney, I came across the Oldtime Centre. I dealt with Philip Tarrant and Richard Simons.

From the moment I stepped into their premises in Marrickville, I was treated in a very friendly manner and shown not only the vehicle I was interested in, but other options they had available at the time.

A test drive was not a problem and I had ample time to look around the engine and check the quality of the car. The paperwork and service history of the car was all in hand and available to me as soon as I asked for it.

The car looks and drives beautifully. They invited me to make an offer and were willing to listen to a reasonable offer and I did not find the usual resistance normally experienced with other dealerships I have dealt with.

Once we agreed on the price, the transaction was painless and fast. They even transferred and registered the vehicle for me on the spot as they are authorized and capable of accessing the RMS site from their office.

I am very happy with the car, very happy with the price and impressed with their service. I would definitely buy a car from the Oltimer Centre again and look forward to keeping in touch. I recommend them highly.

Byron E. Figueroa

A brief note to thank you for your expertise and professionalism .
I would not have any hesitation recommending your company and service to a prospective purchaser .

James

Hi Philip
I just wanted to drop you a line to thank you and your colleagues for sorting out the battery for me.I appreciate that this was technically not a requirement of the warranty and therefore an extra expense to yourselves. The Jeep now starts firs time and is running beautifully. I appreciate the great customer service – a rarity these days – and will have no hesitation in recommending the Old Timer Centre to anyone who is looking for a second hand vehicle. Hopefully I won’t need to be in touch again before the three months is up! All the best

Matthew